Did a Recent DDOS Attack Limit Your Company’s Functionality?

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DDoS.
Distributed Denial of Service.
A disturbing and frightening message.
When that message show up every hour, on the hour, it is clear that your current database security solutions platform is not functioning properly.
When the time frame for these messages, and the resulting loss of internet access, occurs from the day before Thanksgiving until the end of Cyber Monday, it may be time to reevaluate the role of your storage and internet provider. Although your provider was working around the clock to mitigate additional attacks, it was an hour by hour interruption that was unnerving. And while the provider correctly predicted that the problem would only last through Cyber Monday, the interruptions occurred during some of the busiest days of your year.
The top database security solutions platforms schedule weekly vulnerability scans, as well as provide monthly PCI scanning reports to their clients. Stored in the provider portal, clients can access and use these reports in conjunction with additional standard credit card protection data to facilitate overall compliance requirements.
Database Management Service Platforms Provide Identity and Access and Cloud Data Protection
The ideal database security solutions platform provides database administration, performance troubleshooting, backup, 24/7 availability and disaster recovery services, and database security tools. At the very least, these standard services are included:

  • Provide database security consultation support between 8 a.m. and 8 p.m., Monday through Friday.
  • Review and assess the database configuration and performance to analyse necessary database security issues
    and make recommendations.
  • Install and configure server database engine.
  • Install and configure database management tools.
  • Implement and maintain index protocol.
  • Implement and maintain statistics updates.
  • Implement and maintain consistency checks.
  • Implement and maintain database security solutions upgrades.
  • Solve and document backup compliance issues.
  • Solve and document job failures.
  • Summarize and distribute input and output performance and wait statistics.

In today’s digital world, it is essential to have 24/7/365 internet access and to have a reliable database storage solutions. All businesses realize that outages occur, and it is essential that you work with a provider who can help you understand the protocol for regaining access to the stored data. Clients and providers spend a good deal of time talking about the cloud storage options that are available, but an integral part of any provider decision is a on site tour of the facilities that handle the could storage. Real buildings with real server racks, real servers, real raised floors in a temperature controlled environment that is free from the threat of water, wind and other natural and man made threats.
Questions to Cover During a Data Center Tour

  • Do optional backups link directly to long-term archive storage?
  • Can you provide support for instant recovery in the event of a system crash or other unexpected circumstance?
  • What kind of 24x7x365 monitoring service do you provide?
  • What is the availability of Structured Query Language services?
  • Does your connectivity to databases include port monitoring and Internet Control Message Protocol?
  • What is your protocol for backup compliance and job failures?

From performing event notification and escalation to assisting with database migrations from your information to the data center and within, database security solutions platforms must be able to meet the immediate need of the client, as well as anticipate and prepare for outages and breaches. Selecting this important provide is often a long process of meeting with sales people, support staff, and management teams. And while the technical explanation for the contracts is important, so, too, are the on site tours of the data center facilities and meeting the IT staff and support members who will answer your questions.
Whether your problems occur the Wednesday before thanksgiving or in the middle of summer, the communication protocol of your data storage provider must be immediate. The best providers, in fact, let you know of an upcoming or ongoing problem even before you know that it has occurred. When you do notice the problem first, the process for reporting a response ticket must be efficient and immediate. Down time should be kept to a minimum and you need to feel assured that your data storage and internet provider is always available.
DDoS attacks are nothing new and, unfortunately, they may become increasingly common as hackers continue to search for ways to cause IT disruptions. How your data storage and internet provider responds to these attacks, however, is critical and essential.